Frequently Asked Questions
CHECK-IN / CHECK-OUT TIMES
Check-out time is 12 noon and check-in time is 3:00 pm. All efforts are made to have rooms available upon arrival.
CHILDREN
Children 12 and older are always welcome in the hotel with their parents. Children under 12 are allowed during our "Family Months" of June and July, and over the Christmas and New Year's holidays. Rules regarding ages of children allowed in private rental homes vary (please consult "Private Rental Home" page for details.)
Please be aware that children and grandchildren of the island's private homeowners may occasionally be present, particularly during school vacation periods.
All children are subject to rules regarding pool, restaurant and golf buggy usage.
COMMISSARY
Open Monday – Saturday. Hours may vary. Freight runs are generally on Wednesday and Thursday. Groceries, fresh vegetables, meat, fish, dairy products, liquor and wines are available as well as a few over-the-counter pharmaceuticals and suntan lotions.
CURRENCY
The United States Dollar.
DRESS
Always casual. Bathing suits with cover-ups or sport clothes are the norm at lunch. Informal summer evening clothes, sport shirts and slacks are perfect for dinner.
DINING
Three meals plus afternoon tea are included in the Club Room rates. Meals are also available for private home renters (depending on seating availability), for an extra cost. Visit the Dining Page for information about our cuisine.
Ringing of an old bell outside the Clubhouse signals that lunch and dinner are served. This quaint practice dates back to the early days of the Meridian Club when it was a fly-in resort owned by Bill and Ginny Cowles. Ginny served as cook and bartender. Meals often required extra last-minute preparation and could not be arranged about a fixed schedule. When the meal was ready, she would ring the bell to alert the homeowners and other people on the island that it was time to come.
ELECTRICITY
The Island maintains standard US 110 volts, 60 cycles -- the same as in Canada and the U.S.
ACTIVITIES
These range from “doing nothing” to a wide variety of outdoor endeavors, all by choice and at your own pace. See “Activities” page for further information.
HOUSEKEEPING
Service is provided daily in the hotel and twice weekly in the cottages. For additional service, please inquire about hourly rates at the reception desk.
LAUNDRY
Personal laundry service is available with a two-day turn around. Please ask your housekeeper or the reception desk for information. There is a laundry bag in each room for your convenience.
MAIL
Mail left at the reception desk will usually go out within a day or two. Postcards and Turks & Caicos stamps are available at the reception desk. Please note that mail service in the Turks & Caicos is often much slower than in the U.S.
MAP
Click the map below to see a more detailed image and the location of the Club and Private Rental Homes.
MEDICAL SERVICES
There is a staffed clinic and several doctors on Providenciales and we can arrange emergency evacuations by plane or boat if necessary. There is a supply of oxygen and a defibrillator on Pine Cay. Management personnel are trained in CPR. Should you have special medical needs please discuss them with our reservations office upon booking your trip.
PROOF OF CITIZENSHIP
The Turks and Caicos Immigration Service requires
(1) A valid passport
(2) AND your return ticket or proof of return ticket which may be in the form of a copy of your itinerary (for e-tickets).
SHELLS
 The Sand Dollar is our logo for a good reason - these shells are abundant at certain times of the year on "Sand Dollar Point." Sea Biscuits can also be found along with conch shells, star fish, whelk, and other treasures from the sea. Below is a display of shells found on the Meridian Club's beaches. Sand Dollars are the flat white ones on the stone ledge, and Sea Biscuits are the thick domed ivory ones scattered on the table.
TELEPHONE AND INTERNET
The Meridian Club may be the only resort in the world with a Caribbean-style telephone booth and an Internet room with DSL connections! The guest telephone (outgoing calls only) is located near the tennis court and uses credit cards. There is also a fax (649-941-7010) available for guest communications. A telephone is available in the office for emergency use. Meanwhile, those who want fast, modern contact with the outside world can use our state-of-the-art Internet room, plugging in their laptops or checking their email using the guest computer.
TIME ZONE
Time-wise, Pine Cay differs from the rest of the Turks & Caicos in that it does not go off of Daylight Savings Time. Therefore, from the end of October to the end of March/beginning of April, Pine Cay is one hour ahead of Provo and the rest of the Turks & Caicos as well as the East Coast of the U.S.
THE BEACH
In a word, “spectacular”. For more information see slide show under “Beach” and check out the “Acclaims” page.
TRANSPORTATION
No cars are allowed on the island, although contractors’ vehicles may occasionally be present if a construction project is underway. Bicycles are available to hotel guests on a first-come, first-served basis at no charge. Private rental homes are equipped with electric golf carts. Golf carts may also be rented by hotel guests through the front desk at a rate of $20/hr. Driving is on the left, British style.
TURKS & CAICOS ISLANDS
More information on the Turks and Caicos Islands:
The Turks and Caicos Tourist Board Website.
TCI Mall - Information Directory for Turks and Caicos Islands
Times of the Islands - International Magazine of Turks and Caicos Islands
TCI Enews - Weekly Bulletin for Turks and Caicos Islands
Turks and Caicos Islands Department of Environment and Coastal Resources
WATER
The island is uniquely blessed with potable, tasty, fresh water. If you prefer bottled water, it can be purchased at the commissary.
WEATHER
November through May temperatures range from 75°- 85° F (23°-29° C). In September and October, temperatures can reach 90° F (32° C). Trade winds keep the temperature comfortable. Annual rainfall is low -- averaging 21 inches in the Turks and 40 inches in the Caicos. Click sites below for current weather:
Turks & Caicos Weather Page
Wind Forecast for Turks and Caicos Islands
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